Here to help
Questions, answered.
A few useful details about choosing, ordering and wearing your Studio Meme jewelry.
How do I choose between discreet and statement jewelry?
A small top, a fine outline and a low profile tend to feel more discreet. Larger stones, broader shapes, texture and color draw more attention. Check the dimensions and worn photos as well as the closeups. Tell us the look you want and send a photo of your piercing, and we’ll help you compare.
Ask the studio ↗Which metals and stones do you use?
We use nickel free solid gold, sterling silver and quality gold vermeil on selected designs. All our gemstones are natural. Solid gold is a gold alloy throughout; vermeil is a layer of gold over sterling silver. Check each product for its specific metal, karat and stone details.
Can I choose the enamel color?
Yes. For designs with enamel, you can choose from our existing color list. Use the color options shown for the piece, or contact us before ordering if you need help finding the available colors.
Which stud back should I choose?
The back affects how the stud goes in, how it stays in place and how much is visible inside the nostril or behind the ear. A flat back closes onto the top; U and L shaped posts stay in place by their shape. Our short guide compares insertion, retention and visibility.
Choosing a stud back ↗Can you help me choose a size?
Absolutely. Email us a clear photo of your piercing, the product you like and any measurements you already know. Tell us what feels confusing, and we’ll help you compare the options. Photos help with style and context; an exact gauge or post length may need a piercer’s measurement.
Ask the studio ↗What does gauge mean?
Gauge is the thickness of the wire or post that passes through your piercing. The lower the gauge number, the thicker the wire. Compare the product measurement with jewelry that already fits you.
Size guide ↗How do I choose a hoop diameter?
Measure the inside of a hoop that fits comfortably, across the widest point from inside edge to inside edge. Inner diameter is different from the outside diameter. Our guide shows the distinction.
Size guide ↗Is the price for one piece or a pair?
Check the details of the listing you are choosing. Piercing studs may be sold individually, while an earring listing may be for a pair. Ask us if you are unsure before ordering.
What if the fit is not right?
Returns are available within 30 days of receiving your jewelry, including sale items. Custom orders are excluded. Please contact us before sending a piece back. If the 30 days have passed, get in touch and we will consider your request individually. If the fit is not right, we can help you compare measurements and find a more suitable option.
Return policy ↗What does your warranty cover?
Every Studio Meme piece has a one year warranty from the order date, covering manufacturing defects, including failed solder joints and faulty stone settings. Contact us with your order details and a photo of the issue.
Ask the studio ↗How long will my order take?
Most items are dispatched within 1 to 3 business days. Occasionally, preparation takes an additional 2 to 3 business days. Shipping time starts after dispatch and varies by destination. Shipping upgrades are available at checkout. See our shipping page for the estimates, or contact us if you need help choosing.
Shipping & processing ↗Who makes Studio Meme jewelry?
Studio Meme was founded in 2013 by Meirav and Tom. Meirav designs and makes the jewelry, while Tom looks after orders and customer communication.
Our story ↗Can I ask about a custom piece?
We’re happy to look at your idea. Send a message with reference photos and measurements where possible. You can also ask about higher karat gold or a particular stone quality. We’ll let you know what may be possible before you order.
Ask the studio ↗